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Customer Online e-Service (COS) facilitates service providers' business-to-consumer (B2C)
and business-to-business (B2B) transactions and workflow processing over the Internet. COS
provides electronic Customer Relations Management (eCRM) and secure Electronic Bill Presentment
and Payment (EBPP), thus allowing providers to optimize the capabilities of the Internet, reduce
billing and call center costs while increasing customer satisfaction and loyalty. Usage areas for MPE include: |
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Telecom, wireline |
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Telecom, mobile, including 3G (UMTS) |
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Internet, ISP, wireless, data network operators |
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Energy |
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Satellite |
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MPE Strength and Automation
One of Pluto’s main goals is the automation of all kinds of processes to ensure volume and quick response times.
Naturally, some things are better left unautomated to ensure better quality. By defining this fine line between
automation and human interaction, we are able to deploy a full-scale automated provisioning system with human extensions
such as end-user self-provisioning web modules. The strength of our system lies in the flexibility to connect to all kinds of
switch vendors or other IP based systems. Because Pluto has enjoyed strategic industrial partnerships since its startup, it has
been possible to adapt to the needs of the largest vendors in the world market. In the competitive world of telecommunications
service, you need every competitive edge you can get. MPE, a fully automated flow-through provisioning system from Pluto, can
transform your back-office operations into a strategic advantage.
MPE Requirements
Having a unique and outstanding provisioning system or other billing modules is simply not enough. Many operators provision
services but they never get billed. MPE is only a part of a system that needs to be incorporated into other billing modules.
MPE is designed to interact with all other CHARON Billing System modules. Naturally, MPE can also be connected to other
billing software. With MPE integrated into other Charon modules such as CERBERUS Fraud Engine, you can rest assured that
a provisioned service will be billed. MPE also features hundreds of other key points to ensure that MPE is only a piece
of the puzzle in the whole billing infrastructure.
MPE Network Capabilities
MPE is built to fit all vendor hardware and software systems. Even if the IN is self-designed, we will be able to
adapt the MPE module to fit your protocols and interfaces in a minimal amount of time and assist you in gaining
time to market. Many operators now need to change their OSS systems and other modules because the market demands
increased revenues and improved profits in order to gain market shares and produce better competitive advantages.
MPE is today used against the world largest operator serving up to 2000 new subscribers in daily growth.
MPE Web Extension
By adding a web interface to its order entry system, a service provider can even open its network to customer self-provisioning.
Based on predetermined policies, customers can order new services, increase bandwidth allocation, or modify QoS parameters on
their own. Their requests pass automatically from the order entry system to the service activation system with zero paperwork
and zero involvement by network operators. In minutes, ports can be configured, lambdas allocated, priorities set, and the
service activated – the ultimate in responsive provisioning and low-cost operation. Scalable and Flexible to Meet Your Needs
Today and Tomorrow whether your customer base numbers in the thousands or in the millions, MPE is the right choice for
efficiency and reliability. Modular architecture allows MPE to scale as needed. As your business grows, so will MPE.
Key Features of MPE |
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Low total cost of ownership |
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Increase revenues |
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Full integration against rest of value chain |
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High volume in growth |
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Decrease subscriber acquisition fees |
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Total control of subscribers at all times |
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Lower subscriber retention |
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Customer value chain revenue management |
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Multi-tax, multilanguage, multicurrency—Handles the requirements of multinational service providers |
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Multinetwork, multiservice, multimarket—Supports flexible event and product definition for maximum configurability |
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Last-mile support for end user self service provisioning |
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Flexible system that supports the same goals' growth |
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Nexicon , Inc. (OTCBB: NXCN) runs operations worldwide and serves clients globally. That enables Nexicon to offer additional services to clients that has demands for the little extra. The structure that Nexicons uses to work against clients is unique and has been made the companies products nominated for the World Billing Award. |
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Nexicon, Inc.,
400 Gold Ave SW Suite 1000
Albuquerque NM 87102
Tel: 505-248-0000
Facsimile 505-244-4115
Email: info@nexiconinc.com |
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Intelligence
